What To Expect

Our Chartered Mediators create a positive environment where two or more parties can talk, listen and hear each other's perspective. The Mediator's focus is to facilitate the conversation and assist each participant to gain understanding and build common ground.

reZolve mediations typically follows a four stage process:

• Stage I - determine how the parties will work together.
• Stage II - determine what needs to be resolved.
• Stage III - determine what is important for each party, focus on understanding.
• Stage IV - brainstorm options/solutions and put together an implementation plan.

Mediation is confidential and all conversation occurs in a 'without prejudice' environment. This means that what is revealed in mediation cannot be used in a Court of Law. This enables parties to be open and honest and helps with the sharing of information that leads towards solutions.  Mediation is an alternative dispute resolution option that is a cost effective and time efficient. Mediation is a helpful process for resolving conflicts between business colleagues, partners or suppliers.

Mediator's Role:

• The Mediator's role is to create a positive environment where people can talk, listen and hear each other's perspectives.
• The Mediator's job is to facilitate the process, guide the discussion and maintain a suitable environment.
• The Mediator will remain neutral, not give advice, not provide recommendations or make judgments.

Participant's Role:

• To participate, to be open, to be honest and share what is important.
• To listen and seek to understand.
• To assert and disclose wants, needs, aspirations and desires.
• To talk directly to the other participant.

Mediation is an appealing alternative dispute resolution (ADR) option for resolving conflict as it restores relationships and helps business people collaborate and work together. If you would like to resolve conflicts and focus on what is important in your life, contact us by filling out a Request for Consultation.